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The Supervisor Training and Education (STEP) program was implemented in 2004 to assist recently promoted officers in making the transition to first line supervisor; a transition generally recognized as among the most difficult challenges in a law enforcement professional’s career. As officers enter the position of supervisor, they must change and adapt to meet the new position and organizational requirements.  Through 2016, nearly 500 first line supervisors have completed STEP.

The concern expressed by many chiefs of police in Ohio is that many newly promoted officers have trouble changing their mindset from being an “officer” to being a “supervisor of officers.”  The transition requires a new orientation from performing as a line officer to the recognition that the supervisor must get the work done through other people. There may be a tendency to want to be liked by their new subordinates, to avoid accountability for responsibilities and to not immediately recognize the necessity of identifying with management policies and procedures.  If new supervisors remain more closely tied to those they supervise than to the management team, this behavior may place the department and community at risk.

The STEP planning committee identified three rationales for a first line supervisor training and education program in Ohio. The rationales may be viewed as a response to reduce risk to the agency and improve the effectiveness and efficiency of service to the community.

  1. A program is needed to accelerate the development of the new supervisor in the critical first few months on the job. Important here is providing the participant, up front, with those survival skills necessary in the six months as a new supervisor. Also important is hastening an understanding of the expectations and role of the supervisor in the overall department.
  2. A supervisor development program is needed to first assess and then narrow the performance gap between “where the individual is” and “where the individual ought to be.”
  3. A first line supervisor development program is needed in Ohio to complement the continuum of professional development management and leadership programs now offered by the Law Enforcement Foundation via PELC and CLEE. STEP is the first step toward developing future upper command staff and Chiefs of Police in Ohio.

STEP was designed to develop newly promoted officers, or about to be promoted officers, into highly effective first line supervisors with the competency skills necessary to lead and supervise in a high performance organization.  The current STEP curriculum is comprised of nineteen modules including: transition to supervisor, leadership strategies, creating an ethical environment, developing subordinates, mentoring, dealing with problematic employees, effective listening and speaking, improved written communication, administrative skills, performance management, conflict management, critical incident management through table top exercise, supervisory response to line of duty shooting and patrol operations, supervisory response to vehicle and foot pursuits, supervisory response to domestic violence calls, media relations, risk management, capstone case studies, team presentations, panel presentations on contemporary issues, and a First Line Supervisor 360 assessment.  The modules are presented over a course of three one- week sessions held in the Spring and Fall.

STEP is designed to develop newly promoted officers, or about to be promoted officers, into highly effective first line supervisors with the competency skills necessary to lead and supervise in a high performance organization.  The current STEP curriculum is comprised of nineteen modules including: transition to supervisor, leadership strategies, creating an ethical environment, developing subordinates, mentoring, dealing with problematic employees, effective listening and speaking, improved written communication, administrative skills, performance management, conflict management, critical incident management through table top exercise, supervisory response to line of duty shooting and patrol operations, supervisory response to vehicle and foot pursuits, supervisory response to domestic violence calls, media relations, risk management, capstone case studies, team presentations, panel presentations on contemporary issues, and a First Line Supervisor 360 assessment.

If you are a newly appointed first line supervisor, or interested in being one, contact your Chief or immediate supervisor and discuss whether STEP may be right for you.  To date, over 450 first line supervisors in many police agencies, sheriff’s offices, and state agencies have benefited from their STEP experience!

For more information, contact: Jeff Hill, Program Director, jeff.hill@oacp.org; 614-761-4603

DOWNLOAD SCHEDULE

STEP XVIII Schedule Fall 2017 - WEEK 1

WEEK 1
Monday, September 18Tuesday, September 19Wednesday, September 20Thursday, September 21Friday, September 22
8:30 a.m.8:00 a.m. - 12:00 p.m.8:00 a.m. - 11:30 a.m.8:00 a.m. - 12:15 p.m.8:00 a.m. - 12:00 p.m.
Welcome and OrientationModule 2: Creating an Ethical EnvironmentModule 4: Effective Listening and SpeakingModule 6: Developing Subordinates: Counseling and CoachingModule 8: Managing Difficult Employees
Capt. Greg Seidel (ret.)Chief John Majoy, CLEELt. Howard Powers & Sgt. Chris PascoeRand Means
9:00 a.m. - 4:00 p.m.1:00 p.m. - 4:30 p.m.12:15 p.m. - 4:00 p.m.1:00 p.m. - 5:00 p.m.12:45 p.m. - 2:30 p.m.
Module 1: Transition to SupervisorModule 3: Risk Management for SupervisorsModule 5: Mentoring & Emotional IntelligenceModule 7: Efective Written Communication for Supervisors(cont'd.): Managing Difficult Employees
Lt. Steve FarmerJonathan Downes, AttorneyStaff Lt. Tim Dawson (ret.)Dr. Elizabeth BrockmanRandy Means
4:00 p.m. - 5:00 p.m.2:30 p.m. - 3:00 p.m.
FLS 360 InstructionBlue Quill Orientation
Jeff Hill
3:00 p.m.
Team Meetings

STEP XVIII Schedule Fall 2017 - WEEK 2

WEEK 2
Monday, October 23Tuesday, October 24Wednesday, October 25Thursday, October 26Friday, October 27
8:00 a.m. - 8:30 a.m.8:00 a.m. - 12:00 p.m.8:00 a.m. - 4:00 p.m.8:00 a.m. - 12:00 p.m.8:00 a.m. - 3:30 p.m.
Breakfast: Review of last session and a look forwardModule 12: Leading & Managing Patrol OperationsModule 11: Supervisory Response to Domestic Violence CallsModule 14: Critical Incident Management Table Top Exercise (Track One)Module 15: Conflict Management
First Week Journal and Book Report DueMark WynnSgt. Rick HardySteve SchwabGar Trusley
8:30 a.m. - 12:00 p.m.1:00 p.m. - 5:00 p.m.1:00 p.m. - 4:30 p.m.
Module 9: Administrative SkillsModule 13: Supervisory Response to Vehicle and Foot PursuitsTeam Exercise Development (Track Two)
Jim BodenmillerLt. Cassandra Brewster
1:00 p.m. - 4:30 p.m.
Module 10: Performance Management
Jim Bodenmiller

STEP XVIII Schedule Fall 2017 - WEEK 3

WEEK 3
Monday, December 4Tuesday, December 5Wednesday, December 6
8:30 a.m. - 9:30 a.m.8:30 a.m. - 9:30 a.m.8:30 a.m. - 11:30 a.m.
Second Week Journal Due - FLS 360 Return and AnalysisModule 17: Below 100 InitiativeModule 19: Capstone Case Studies
Jeff HillSgt. Bradley Lambert
9:30 a.m. - 12:00 p.m.
Module 16: Media RelationsModule 18: Contemporary Issues in Law Enforcement Panel
Maureen KocotTim Dawson, Moderator
9:30 a.m. - 4:00 p.m.1:00 p.m. - 5:00 p.m.11:30 a.m. - 12:00 p.m.
Team PresentationsEvaluations
4:00 p.m.12:00 p.m. - 2:00 p.m.
Team Presentation TipsGraduation Luncheon
Sgt. Jeff Thomas
5:00 p.m.
Class Photograph
5:30 p.m. - 6:30 p.m.
Team Presentations Final Preview

Application & Guidelines

INSTRUCTIONS
Provide all information requested on the attached Admission Application.  An application with unanswered questions will not be considered.  The Statement of Nomination is to be completed by the Chief Executive Officer of your agency or an upper-command staff member.  Statement of Nominations must be received before an application will be considered.

SELECTION CRITERIA
STEP is intended for sworn police or sheriff first line supervisors who are newly promoted or about to be promoted and employed full-time as a law enforcement officer.

Applications are accepted on a first to apply, first to be considered basis. 

Admission preference will be given to persons:

  1. Promoted to first-line supervisor within the last two years.
  2. In line for promotion to first-line supervisor within the next nine months.
  3. Periodically asked to fill the role of supervisor as an officer-in-charge.

An application must include a Statement of Nomination from the Chief or Sheriff or his/her Command level designee.

Applicants who have been promoted to first line supervisor within the last two years will be given first priority on a first apply, first to be considered basis.

Applicants who will be promoted to first line supervisor within 90 days of the beginning of the first Session of the next STEP class offering will be given second priority on a first apply, first to be considered basis. The Statement of Nomination must include an explanation of why the agency is able to verify that the applicant’s promotion will take place within the 90 day period.

Applicants who are not first line supervisors and for whom the agency has no immediate plans for the applicant’s promotion, typically an officer-in -charge, will be placed on a stand-by list on a first apply, first to be considered basis. These candidates will be notified of their admission status 60 days in advance of the first session of STEP.

FOR MORE INFORMATION:
Jeff Hill, Director, STEP Program at jeff.hill@oacp.org or
Renea Collins, STEP Coordinator at renea.collins@oacp.org
or call 614-761-9479